Last Updated: April 2026

GoLock Technology, Inc. (“goLock,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website www.mygolock.com (our “Website”), use the goLock Mobile Application (the “App”), and use our VENTURE™ security devices and related services (collectively, the “Services”).

1. Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Information: Name, email address, mailing address, and phone number provided when you register an account, purchase a product, or contact us.

• Device and Sensor Data: Information transmitted by your goLock VENTURE™ units, including alarm status, battery levels, tamper alerts, and signal strength.

• Geolocation Data: Precise real-time location data of your security devices via GPS to provide tracking and recovery features.

• Mobile App Usage: Details of your App interactions, including sensitivity settings, notification preferences, and device logs.

• Payment Information: If you subscribe to cellular monitoring plans, payment data is processed by our third-party payment processors. We do not store full credit card numbers.

2. How We Use Your Information

We use information that we collect about you or that you provide to us:

• To provide and maintain the security monitoring services.

• To send real-time alerts and notifications to your mobile device.

• To process your orders and subscriptions.

• To provide customer support and respond to your inquiries.

• To improve our App, Website, and hardware products.

• To comply with legal obligations or protect the safety of our users.

3. Sharing of Your Information

We do not sell your personal information. We may disclose aggregated, de-identified information without restriction. We may disclose personal information:

• Service Providers: To contractors and service providers (e.g., cellular network providers, cloud hosting, payment processors) who support our business.

• Legal Requirements: To comply with any court order, law, or legal process, including responding to any government or regulatory request.

• Safety and Rights: If we believe disclosure is necessary to protect the rights, property, or safety of goLock, our customers, or others.

• Business Transfers: To a buyer or successor in the event of a merger, divestiture, or asset sale.

4. Data Security

We have implemented measures designed to secure your personal information from accidental loss and unauthorized access. Your portable VENTURE™ system operates on a secure connected network, and communication between your device and our servers is encrypted. However, no method of transmission over the internet or mobile networks is 100% secure.

5. Your Choices and Rights

• Location Data: You can enable or disable location services through your mobile device settings; however, disabling location may render GPS tracking features of your goLock device non-functional.

• Account Information: You may review and change your personal information by logging into the App and visiting your account profile page.

• State-Specific Rights: Residents of certain states (e.g., Texas, California) may have additional rights regarding access to, deletion of, or portability of their personal data.

6. Children Under the Age of 13

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

7. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page.

8. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

GoLock Technology, Inc.
Spicewood, Texas
Email: info@mygolock.com
Website: www.mygolock.com/contact-us